Contact Refillic – We're Here to Help

Have a question about your order, our products, or your sustainable journey? We’re here to support you every step of the way. Drop us a message or reach out through your preferred channel—we’ll get back to you within 24–48 hours.

Before reaching out, check our FAQ page for answers on shipping, returns, and product care.

Frequent Questions & Answers

  • 📧 Email Us

    support@refillic.com
    For product inquiries, order updates, returns, or collaboration proposals.

  • 🕒 Customer Support Hours

    Monday–Friday: 9am–5pm (ET / New York Time)
    We typically respond within 1 business day.